Why organisations need to focus on culture
In practically all service-based organisations people are the most precious resource, after all they are the ones who interact with customers every day, they are the people who ensure the recipe is followed, they are the people who greet, smile and serve customers to ensure they meet the customers expectation.
The chances are, in today’s market you are not the only organisation that do what you do, make what you make or deliver what you deliver so a core element of staying ahead is how aligned your people are to the organisation’s goals.
This is why it is so important to attract and recruit great talent, if you have a great culture and your people genuinely feel it is a great place to work, not only will you attract the best talent you will have an engaged workforce who will want to stay and grow with you; ultimately ensuring your business succeeds.
Whereas poor culture can develop organically, great cultures do not just happen. To achieve a great culture that truly aligns to your organisation you need some core building blocks.
Six core building blocks
